Dashboard Overview

Web UI for managing partners, customers, API keys, webhooks, routes, and compliance workflows at app.enterprise.moonpay.com.

Overview

The MoonPay Enterprise Partner Dashboard is where you manage customers, compliance, fee profiles, API keys, webhooks, routes, and linked wallets and bank accounts. This guide explains how to access the dashboard and what each screen does.

• Production: https://app.enterprise.moonpay.com/
• Sandbox: https://app.sandbox.iron.xyz/

The dashboard is not only for your engineers. It is built so your support and operations team can unblock a customer’s onboarding themselves, without filing a ticket. If that is your job, start at Ops and Customer Service. Every action there has an API equivalent.

Accessing the dashboard

1. Request access

   • Reach out to the MoonPay Enterprise team at [e-mail] to request access to your partner dashboard.
   • You’ll receive login credentials or an invitation link.
2. Sign in

   • Go to https://app.enterprise.moonpay.com/ or https://app.sandbox.iron.xyz/.
   • Enter your credentials and complete the authentication process.

Two views: Dashboard and App

The sidebar switches between two views. The switcher sits at the top of the sidebar and shows the view you’re in. Open it to change view.

View	What it covers
Dashboard	Your partner account: Home, Customers, Compliance, Fee Profiles, the Developer menu (API Keys, Webhooks, Sandbox), Onboarding, and Team.
App	Transacting as a customer: Routes, Quotes, Transactions, Linked Wallets, and Linked Bank Accounts.

Every navigation path in this guide starts with the view it lives in. A screen in the App view is not reachable from the Dashboard sidebar, and the reverse is also true.

The View As selector directly below the switcher sets which customer the App view acts as. Picking a customer there is how you create a route or request a quote on their behalf.

Dashboard view

Home

The landing screen after sign-in. It carries an overview of your account plus your most recent activity.

• Read monthly volume on the Overview chart, and step between years
• Check the General stats for total volume, completed transactions, average transaction size, and success rate, each against the previous month
• Open the Payout Summary tab for the same month’s payout breakdown, downloadable as a PDF
• Scan recent transactions with status, type, send and receive amounts, fee, recipient, and timestamp
• Export transactions to CSV from the same table

Customers

View and manage customer information.

View customer details

• View customer profiles with real-time status, KYC or KYB progress and account details
• Monitor onboarding milestones including terms signing, KYC review and activation
• Generate and share signup links to onboard new customers via the hosted UI
• Review banking capabilities for deposits and payouts by currency and rail
• Inspect transaction summaries and currencies used
• Upload and manage required compliance documents such as source of wealth (individuals) or source of funds (businesses)

For the API equivalent, see Onboarding.

Compliance

A work queue of customers who need attention, split into tabs by what is blocking them. Open a row to get the detail sheet with that customer’s requirements, questionnaire, and status timeline.

Tab	What it means
Incomplete	The customer started but has not submitted everything. Nothing to review yet. Nudge them to finish.
Change Requested	MoonPay Enterprise reviewed and rejected one or more items. Share the reason so your customer can resubmit.
EDD	The customer needs enhanced checks before approval. Highest priority: nudge them and guide them through it.
Pending review	Everything is submitted and with the compliance team. No action needed from you.
Suspended	The customer is blocked and cannot transact.

Each tab shows the same guidance in the page itself, so the dashboard and this table stay in step. Filter by customer type, or search by name, email, ID, or external ID.

Clicking a row opens the Compliance Review panel, which is where a support team actually unblocks a customer. See Ops and Customer Service for the walkthroughs.

You get a webhook when a customer’s status changes, so you don’t have to poll this page. See Webhooks.

Fee Profiles

Fee profiles set what you charge on top of a transaction, and what banking fees apply per rail.

• Create a fee profile with a partner fee in basis points
• Add banking fees per rail and direction, for example SEPA PayIn and PayOut
• Review a profile’s breakdown before you attach it
• Attach a profile to a route when you create it, or by editing an existing route

Changing a route’s fee profile is a sensitive edit. It parks in EditPending and needs email confirmation before it takes effect, rather than saving instantly.

Developer

Under Developer in the Dashboard sidebar.

API Keys

• Create a new API key with a label and a permission level of Read or Read / Write
• Reveal or copy a key’s value from its row
• Revoke a key to immediately end its access. The row then shows Revoked.

In production, only Admins can manage API keys, and the API Keys item is hidden from the sidebar for everyone else. An Admin can create a key and give it to a teammate with the Editor role. On the sandbox, Editors can manage keys too. See Team.

For how keys authenticate requests, see Authentication.

Webhooks

Register and manage the endpoints MoonPay Enterprise calls when events happen on your account. The page opens on Webhook Logs; registered endpoints live on the Manage Webhooks tab.

• Register a webhook with a label, an https:// endpoint URL, and the events you want to receive
• Copy the webhook secret shown once after creation, used to verify signatures
• Enable or disable deliveries for an endpoint without deleting it
• Send a test ping to confirm your endpoint receives and acknowledges events
• Review every delivery attempt in the Webhook Logs tab, with the signed headers, the exact payload, and a retry for the ones that failed
• Read the Integration Guide tab for signature verification steps and sample code in PHP, JavaScript, Ruby, and Python
• Delete an endpoint, which also removes its delivery logs

Your endpoint must be publicly reachable over HTTPS and return a 2xx within 10 seconds. Slower responses count as failed deliveries.

For payload schemas, signature verification, and sample code, see the Webhooks reference.

Sandbox

On production, this screen provisions your sandbox account and hands you the link to it. It reports whether your sandbox account exists, whether it has a user, and gives you the invitation link once it’s ready.

The testing tools themselves live on the sandbox app at https://app.sandbox.iron.xyz/: create customers, walk them through onboarding, and simulate transactions without moving real money.

Onboarding

Your own onboarding as a partner: start KYB and sign terms. This is your partner record, not your customers’. Customer onboarding lives under Customers.

Team

Invite teammates to your organization and control what they can do. Find this under Others > Team in the Dashboard view.

• Invite a member by email, either emailing the invitation or sharing the invite link and code yourself
• Assign a role that sets their access
• Change a member’s role at any time
• Remove a member to revoke their access

Role	Access
Viewer	Can only see data in the dashboard and app: customers, transactions, routes, bank accounts and wallets.
Editor	Can view and edit customers, transactions, routes, bank accounts and wallets.
Admin	Everything above, plus inviting team members, editing their roles, removing them, and managing API keys.

App view

Set the customer you’re acting as in the View As selector before you use these screens.

Routes

One page for every standing route, whatever its direction. Routes are persistent, always on, and accept any amount.

Three cards at the top create the three kinds of route:

Card	What it creates
Onramp	A named virtual fiat account that settles into stablecoins in your wallet.
Offramp	A liquidation address that accepts stablecoins and settles in fiat into a bank account.
Stable to Stable	A swap channel. Send one stablecoin, receive another, across chains.

• View all routes in My Routes with name, status, type, from and to currencies, and deposit address
• Filter by type to narrow the table to on-ramps, off-ramps, or swaps
• Edit a route to change its recipient, reference, or fee profile
• Attach a fee profile under Advanced options when you create or edit a route

For the API equivalent, see Autoramps.

Quotes

Price a conversion before you commit to it. The composer returns a signed quote with a rate, an expiry countdown, and a fee breakdown, which you then confirm.

• Request a quote for an amount, in either direction
• Review the rate, fees, and expiry before confirming
• Track active and expired quotes in their own tables

Transactions

• View detailed transaction information including amounts, currencies, chains, and timestamps
• Track transaction lifecycle status from fund detection through exchange and completion
• Inspect fee breakdowns by component and settlement method
• Review source and destination details including wallets, bank accounts, and rails
• Access recipient information such as holder name, institution, network, and address

For the API equivalent, see Transaction status.

Linked Wallets and Linked Bank Accounts

Under My Address in the App view. These are the crypto and fiat addresses your routes send to and receive from.

• Link a crypto wallet for use as a transaction source or destination
• Link a bank account by rail, for example wire or SEPA
• Attach ownership and compliance information to each address
• Review an address’s status
• Disable or remove addresses that are no longer required
• Support Travel Rule compliance by associating required beneficiary and originator data

For the API equivalent, see Crypto addresses and Fiat addresses.